LOCAL SCREEN STUDIO SUPPORT

How can we help?

Quick answers for capture, editing, recording, and local file saving.

Screenshot capture

Use Visible, Full page, Selected area, Delay, or Screen & app window from the extension popup.

Annotation editor

Click an existing object to move, resize, rotate, recolor, or delete it. Double-click text to edit it directly.

Screen recording

Choose Tab, Desktop, or Camera, select audio and quality options, then approve Chrome's source picker.

QUICK FIXES

Common questions

Most issues are caused by browser restrictions or a permission that needs to be granted again.

Why can't I capture a Chrome internal page?

Chrome blocks extensions from capturing protected pages such as chrome://, the Chrome Web Store, and some built-in PDF or settings pages. Open a regular website and try again.

How do I select an area below the current viewport?

Start Selected area, draw the region, then scroll while the selection remains active. Drag its handles to resize or reposition it before you capture.

Why doesn't microphone or camera audio appear?

Open Chrome site settings for the extension and allow the requested device. During screen sharing, also enable the audio option in Chrome's source picker when it is available.

Where are my files saved?

Finished images and WebM recordings use Chrome's download system and are normally saved in your Downloads folder unless Chrome asks you to choose a location.

Does Local Screen Studio upload my captures?

No. Captures and recordings are processed locally and saved on your computer. See the full privacy policy for the exact data-handling details.

STILL STUCK?

Send a useful support report.

Use the support contact on the Local Screen Studio Chrome Web Store listing. Include your Chrome version, the feature you used, what you expected, and the exact steps that caused the problem. Remove sensitive information from screenshots before attaching them.

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